Did you know What Happens When Google Users Can’t Google for Two Weeks
According to a new research by the National Bureau of Economic Research,
33% of the Google users kept on using Bing after two weeks of testing
it. This challenges the idea that Google dominates because it's the best
option and shows that people keep on using Google because of habit
instead of quality. Researchers from MIT, Stanford, and the University
of Pennsylvania came together to understand why Google dominates 90% of the search market.
They
surveyed 2,354 desktop users and found that people do not use other
search engines because they think they are bad, some have default
settings that favor Google, switching to other search engines feels like
a hassle, and some say that Google has a data advantage. Google claims
that it is dominating because it has better quality, but that's not
true; it's just that users haven't tried any other options yet.
When
the researchers paid users to use Bing for 2 weeks, 1 in 3 of the
Google users kept using it afterwards, and 64% said that Bing was better
than they expected. 59% also said that they have gotten used to Bing
and said that its quality is better than Google's.
When users
were asked to choose a search engine, Bing being the top choice only
increased by 1.1%, which shows that people are just used to choosing the
default search engine, ie, Google. But when people got stuck using
Bung, they said that they liked it more, and some didn't even switch
back to Google. If Bing had access to search data like Google, its
click-through rates would increase from 23.5% to 24.8%. The EU requires
Google to show a list of search engines to users, and it can boost
Bing’s share by 1.3% if users do not try the other alternatives as well.